SERDO is a non-governmental, humanitarian aid organization operating in various forms of economic, environmental social and political instabilities. The organization claims to have assisted more than 120,000 people survive humanitarian conflicts, seek improvements in livelihoods, and delivering durable development to their communities. SERDO proposes a mission to "alleviate suffering, poverty and oppression by helping people build secure, productive and just communities, with programs focused in a number of humanitarian sectors, ranging from food security, conflict management, children & youth to agriculture.

Its vision is to be the leading capacity peace building and organizational development (OD) NPO within Somalia/Somaliland and to be known as a reputable, professional, caring and knowledgeable organisation which can make a significant contribution to the peace and development of Sool, Sanaag and Togdheer regions through the capacitation of civil society.

One of the greatest legacies stemming from its corporate and accredited training roots is that the organisation is managed on a solid foundation of sound management principles and has a highly developed quality management system. It also employs strict financial management and is proud of the fact that it has always received a clean audit and that projects are managed successfully within budget and time constraints. In order to fulfil its mandate, SERDO form relationships with UN and International agencies, Somalia/Land government agencies, business people, the Diaspora and community, which focus on different aspects of community development and upliftment.

SERDO is governed by a Board of Trustees, which is led by its Chairperson, Hassan, Abdikarim. The board is committed to the values of the organization and has recently set up various sub-committees to strengthen good governance within the organization.