In its organogram, SERDO NGO’s general management is quite decentralized at the field level and has six major components. Each component’s projects and field activities have a lead person as provided for below:
  1. Emergency Responses and rehabilitation interventions led by an Emergency response & Preparedness Coordinator based on head quarter and support all the projects and field activities.
  2. Social Mobilization Component led by a Coordinator, Social Mobilization Unit, based at HQ and support all the projects and field activities.
  3. Education Component, all School levels and educational led by a Coordinator, Education Unit, based at HQ and support all the projects and field activities.
  4. Food Security Component led by a Project Coordinator, based at HQ and support all the projects and field activities
  5. Human Resources and communication department led by a department manager based at HQ and support all the projects and field activities.
  6. Finance and Administration (F&A) based at HQ led by a Finance Manager, deals with all personnel records, administrative concerns and finance of the SERDO NGO;
All above mentioned responsible led persons directly report to the Chief Executive Officer who is also Programme Manager of SERDO NGO. SERDO has described the level of the authority limit on the financial and management issues at each tire of management. The decisions regarding Programme are generally taken through participatory approach and by consensus.
SERDO uses computerized finance formats for its accounts, budgets, monitoring sheets, which indicate any variations in the budget and balance sheets. SERDO prepares consolidated monthly account sheets for each activity regularly. It intends to continue this process and share it with the donors regularly. It also intends to reflect its balance sheets in all quarterly reports, which will be shared with donors/partners along with the audited reports.

SERDO maintains bank accounts in the name of the SERDO NGO organization for different donors with Amal and Dahabshiil Bank, which is being operated jointly by the Chief Executive Officer, program manager and Finance & Administration officer. SERDO gets its accounts for every project audited by an Audit firm in support of partner agencies. The SERDO Finance section has Manager, Finance at Head Office in Lascanod and Garowe City. The structure determines the chain of command and hierarchy of responsibility within SERDO, The Executive Director is the head of an executive committee that is responsible for the implementation of the programs and daily management activities.

SERDO defines Programme cycles with a strategic plan covering a period of three years. This initial term plan is defining broad objectives of the phase and the year by the sectors of intervention. Yearly operational plans have been worked out. The Programme management has institutionalized monthly meetings at the field level; each meeting lasting approximately one day.

These meetings serve the review of a previous month, the planning of the subsequent ones, the exchange of experience as well as the co-ordination of activities between the sections of Programme support and Programme operations as well as administration and finance (e.g. Allocation of funds /use of vehicles). Monthly technical reports are prepared by the field teams and consolidated into monthly comprehensive Programme reports by the Monitoring of project Coordinators. These also prepare quarterly, half yearly and the annual reports on a routine basis, which summarize the monthly report for the respective period of time.

Detailed analyses related to results/targets/objective achievements are undertaken. Now system exists to assess the effects and impact of activities. Though, such assessments are difficult to be applied with the short-term planning and monitoring systems, but here in SERDO does provide monitoring indicators to qualify results and process.

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The decisions regarding Programme are generally taken through participatory approach and by consensus. SERDO uses computerized finance formats for its accounts, budgets, monitoring sheets, which indicate any variations in the budget and balance sheets.

SERDO prepares consolidated monthly account sheets for each activity regularly. It intends to continue this process and share it with the donors regularly. It also intends to reflect its balance sheets in all quarterly reports, which will be shared with donors/partners along with the audited reports.

SERDO maintains bank accounts in the name of the SERDO NGO organization for different donors with Amal and Dahabshiil Bank, which is being operated jointly by the Chief Executive Officer, program manager and Finance and Administration officer. SERDO gets its accounts audited every project by an Audit firm in support of partner agencies.

The SERDO Finance section has Manager, Finance at Head Office in Lascanod and Garowe City. The structure determines the chain of command and hierarchy of responsibility within SERDO, The Executive Director is the head of an executive committee that is responsible for the implementation of the programs and daily management activities.